Privacy policy

Last updated: July 14, 2026

Joyarti operates this website, store, creative tools, product previews, saved designs, My Collection, Gift Finder, and related services to help customers create and purchase personalized artwork, 3D figures, gifts, and custom products.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, upload content, use our AI-assisted creative tools, save designs, use Gift Finder, place an order, or contact us.
By using Joyarti, you acknowledge that you have read and understood this Privacy Policy.

A quick note about your photos, prompts, and designs

  • Joyarti uses your uploads, prompts, style choices, generated previews, mockups, and custom designs to provide the services you request, including creating previews, artwork, product mockups, 3D model-related outputs, custom products, saved designs, quality review, safety review, fraud prevention, fulfillment, and customer support.
  • We do not claim ownership of your private uploaded photos or original content.
  • We do not use your private uploaded photos, generated artworks, or custom designs in public advertising or public marketing without your permission.
  • We do not use your private uploaded photos, generated artworks, or custom designs to train general-purpose or publicly available AI models unless we clearly tell you and obtain consent where required. We require our AI-assisted processing providers not to use your private uploaded photos, generated artworks, or custom designs to train their general-purpose or publicly available AI models, unless we clearly disclose otherwise and obtain consent where required.
  • We may use trusted service providers, including technology and AI-assisted processing providers, to help provide Joyarti’s creative, preview, customization, storage, safety, support, and fulfillment features. These providers may process your inputs and outputs only as needed to provide services to Joyarti, subject to our agreements with them and applicable law.
  • We do not use uploaded photos for facial recognition or to identify individuals.
  • If you upload photos that include other people, including children, you are responsible for making sure you have the right to share those photos with us and use them to create Joyarti previews, designs, and products.

1. Personal Information We Collect

We may collect the following categories of personal information, depending on how you use Joyarti.
Contact and Account Information This may include your name, email address, phone number, billing address, shipping address, account login details, preferences, and customer support information.
Order and Payment Information This may include products viewed or purchased, cart activity, order history, transaction details, payment confirmation, shipping method, tax information, discount information, return records, and refund records.
We do not directly store full payment card numbers. Payment information is processed by our payment and commerce partners.
Creative and Customization Information Because Joyarti offers personalized and AI-assisted custom products, we may collect and process information you provide to create your designs and orders, including:
  • Photos, images, reference images, and files you upload
  • Text prompts, descriptions, style choices, and product preferences
  • Generated artworks, previews, mockups, and 3D model-related outputs
  • Saved designs, favorites, and My Collection items
  • Gift-related information, such as recipient type, occasion, relationship, gift message, or reminder dates
  • Product choices, size choices, color choices, material choices, and customization settings
Device, Usage, and Website Information This may include your IP address, browser type, device type, operating system, pages viewed, clicks, cart activity, referral source, approximate location, cookies, pixels, and similar technologies.
Communications This may include messages you send to customer support, feedback, reviews, survey responses, or other communications with us.

2. Sources of Personal Information

We may collect Personal Information from the following sources:

  • Directly from you, when you create an account, upload content, enter a prompt, select a style or product, save a design, use Gift Finder, place an order, communicate with us, submit a review, exercise a privacy right, or otherwise provide information to Joyarti
  • Automatically from your browser or device when you visit, browse, or interact with Joyarti, including through cookies, pixels, tags, local storage, software development kits, application programming interfaces, device identifiers, and similar technologies
  • Shopify and other commerce platform providers that help operate our online store, customer accounts, checkout, order management, and related commerce functions
  • Payment processors, financial institutions, fraud prevention providers, and transaction service providers
  • Production, printing, 3D production, packaging, fulfillment, warehouse, delivery, and shipping partners
  • Technology, hosting, cloud storage, security, customer support, email, communication, survey, review, and marketing service providers
  • AI-assisted processing providers that help provide artwork generation, product previews, mockups, 3D model-related outputs, recommendations, safety review, quality review, storage, and related creative features
  • Analytics, advertising, attribution, and social media providers, including Google, Meta, TikTok, and Pinterest, when you visit Joyarti, interact with our advertisements, or use services that include their technologies
  • Business and marketing partners, where permitted by applicable law
  • Publicly available sources, where permitted by applicable law
  • Government authorities, law enforcement agencies, courts, regulators, or other parties where required or permitted by law

The information we receive from third parties depends on the services they provide, the settings enabled by Joyarti, your settings with those third parties, your consent and privacy choices, and applicable law.

3. How We Use Your Information

We use personal information to:
  • Provide and operate Joyarti’s website, creative tools, store, and customer support
  • Generate artwork, product previews, mockups, 3D model-related outputs, recommendations, and custom products
  • Process payments, fulfill orders, arrange shipping, and provide order updates
  • Save your designs, preferences, favorites, and My Collection items when available
  • Recommend products, styles, gift ideas, or related designs to you
  • Provide Gift Finder results, product suggestions, and design recommendations
  • Communicate with you about orders, accounts, support requests, promotions, and service updates
  • Improve our products, website, AI-assisted tools, design quality, fulfillment, safety systems, and customer experience
  • Detect fraud, protect security, enforce our policies, prevent misuse, and comply with legal obligations
  • Measure advertising performance, understand referrals and conversions, create or match advertising audiences, and deliver or improve relevant advertising, subject to applicable consent requirements and your privacy choices

4. AI-Assisted Processing and Technology Providers

Joyarti may use automated systems, including AI-assisted tools, to help transform your photos, text, reference images, style choices, product selections, and gift preferences into artwork, previews, mockups, 3D model-related outputs, recommendations, and custom products.
To provide these features, Joyarti may process your inputs and outputs through our own systems and trusted service providers, including technology providers, storage providers, safety review providers, and AI-assisted processing providers.
These providers may process your information for the purpose of providing functionality to Joyarti and helping us operate, secure, improve, and support the Services.
We do not use your private uploaded photos, generated artworks, or custom designs in public advertising or public marketing without your permission.
We do not use your private uploaded photos, generated artworks, or custom designs to train general-purpose or publicly available AI models unless we clearly tell you and obtain consent where required.
We require our AI-assisted processing providers not to use your private uploaded photos, generated artworks, or custom designs to train their general-purpose or publicly available AI models, unless we clearly disclose otherwise and obtain consent where required.
We may use limited service data, quality signals, safety signals, and non-public operational information to improve Joyarti’s product experience, safety systems, design workflows, customer support, fulfillment quality, and service reliability.

5. Photos, Likeness, Face Geometry, and Biometric Information

Joyarti uses uploaded content and generated results to provide the services you request, including creating previews, adapting designs to products, producing custom items, fulfilling orders, saving designs, and supporting customer service.
Some features may analyze visual characteristics from uploaded photos, such as face shape, body pose, expression, relative position, or other geometry, only to create artwork, previews, mockups, 3D model-related outputs, or custom products you request.
Joyarti does not use uploaded photos to identify individuals, verify identity, authenticate identity, or perform facial recognition.
Where applicable law treats certain visual measurements, face geometry, or related information as biometric identifiers or biometric information, we will provide any required notice and obtain consent where required before collecting or using that information.
If you upload photos that include other people, you confirm that you have the necessary rights and permissions to share those photos with Joyarti and use them for the purpose of creating previews, designs, and products.
If the photo includes a child, you must be the child’s parent or guardian, or otherwise have the legal right to share the photo for this purpose.
Where applicable law treats certain visual measurements, face geometry, or related information as biometric identifiers or biometric information, we will retain that information only for as long as reasonably needed to provide the requested feature, generate previews or outputs, complete production and fulfillment, provide customer support, maintain security, prevent fraud or misuse, comply with legal obligations, or resolve disputes. We will delete or de-identify that information according to the applicable retention schedule and any additional notice or consent provided for that feature.

6. Children’s Privacy and Children in Uploaded Photos

Joyarti is intended for adults and is not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children without appropriate consent.
Adults may upload photos that include children only if they are the child’s parent or guardian, or otherwise have the right to share the photo for the purpose of creating a Joyarti product.
If you believe a child has provided personal information to us without appropriate consent, please contact us at support@joyarti.com.

7. How We Disclose Personal Information

We may disclose Personal Information to third parties for the purposes described in this Privacy Policy, including to provide the Services, process and fulfill orders, maintain security, measure website and advertising performance, improve our products and Services, comply with legal obligations, and protect Joyarti, our customers, and others.

The categories of recipients may include:

  • Shopify and other commerce platform providers that help operate our online store, customer accounts, checkout, order management, and related commerce functions
  • Payment processors, financial institutions, fraud prevention providers, and transaction service providers
  • Production, printing, 3D production, packaging, fulfillment, warehouse, delivery, and shipping partners
  • Hosting, cloud storage, content delivery, database, cybersecurity, technical support, and infrastructure providers
  • Technology and AI-assisted processing providers that help provide creative tools, artwork generation, previews, mockups, 3D model-related outputs, storage, safety review, quality review, and customer support
  • Customer support, email, communication, survey, review, and marketing service providers
  • Analytics, advertising, attribution, and social media partners, including Google LLC and its affiliates, Meta Platforms, Inc. and its affiliates, TikTok and its affiliates, and Pinterest, Inc. and its affiliates
  • Business and marketing partners, where permitted by applicable law
  • Professional advisors, such as lawyers, accountants, auditors, insurers, consultants, and security advisors
  • Government authorities, courts, regulators, law enforcement, or other parties where disclosure is required or permitted by law
  • Parties involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, subject to appropriate confidentiality and legal requirements

Analytics and Advertising Partners

Subject to your consent and privacy choices where required by applicable law, we use or may use:

  • Google Analytics 4
  • Meta Pixel and, where enabled, the Meta Conversions API
  • TikTok Pixel and, where enabled, the TikTok Events API
  • Pinterest Tag and, where enabled, the Pinterest Conversions API

These partners may receive Personal Information relating to your browser, device, interactions with Joyarti, advertising source, and shopping activity.

Depending on the platform, feature, and configuration, the categories of Personal Information disclosed may include:

  • Identifiers, such as IP address, cookie identifiers, device identifiers, advertising identifiers, customer identifiers, and external identifiers
  • Contact or matching information, such as name, email address, phone number, postal code, or general location, where customer-matching, advanced-matching, enhanced-matching, or server-side data-sharing features are enabled
  • Commercial information, such as products viewed, searches, cart activity, checkout activity, purchase events, order value, and currency
  • Internet or other electronic network activity, such as pages viewed, clicks, button interactions, referral information, advertising interactions, browser information, operating system, device information, session information, page URLs, and event timestamps
  • Approximate geolocation information derived from an IP address, device information, browser settings, or similar information
  • Inferences relating to product interests, browsing preferences, likely advertising interests, or campaign engagement

Some customer identifiers may be formatted or transformed using a hashing process before transmission. Hashing does not necessarily make information anonymous under applicable privacy laws.

These partners may use the information to:

  • Provide website and audience analytics
  • Measure traffic and advertising performance
  • Attribute website visits, cart activity, checkout activity, and purchases
  • Understand campaign effectiveness
  • Prevent fraud and maintain security
  • Optimize advertising campaigns
  • Create or match advertising audiences
  • Deliver, personalize, or improve advertisements

Depending on the service, configuration, and applicable law, these recipients may act as our service providers, processors, contractors, or independent third parties. They may process information in accordance with their own privacy policies, business product terms, user settings, and agreements with Joyarti.

We disclose only information reasonably necessary for the applicable purpose.

Private Creative Content

We do not intentionally disclose the following information to Google, Meta, TikTok, Pinterest, or other analytics or advertising partners for advertising audience creation, targeted advertising, or cross-context behavioral advertising:

  • Private uploaded photos or reference images
  • Text prompts or private creative instructions
  • Generated artworks or private product previews
  • Custom designs or 3D model-related files
  • Gift messages
  • Full payment card information
  • Passwords or account credentials
  • The contents of private customer support communications

We take reasonable steps to prevent this information from being included in page URLs, page titles, event names, event parameters, page metadata, structured data, customer lists, matching data, or advertising audience files.

We do not disclose private uploaded photos, generated artworks, custom designs, reviews, reactions, customer stories, or other customer content for public marketing without appropriate permission.

8. Relationship with Shopify and Other Service Providers

Joyarti is powered by Shopify and may use Shopify and other service providers to operate the store, process orders, support payments, analyze website activity, and provide related services.
Information you provide through Joyarti may be processed by Shopify and other service providers in order to provide, protect, and improve the services.
Some service providers may process information in countries other than where you live.

9. Cookies, Analytics, Advertising Pixels, and Similar Technologies

We use cookies, pixels, tags, application programming interfaces, local storage, device identifiers, and similar technologies to:

  • Operate our website
  • Remember your preferences
  • Maintain accounts and sessions
  • Support shopping cart and checkout functionality
  • Maintain security and prevent fraud
  • Understand website performance
  • Analyze traffic and customer interactions
  • Measure advertising performance
  • Attribute website visits, cart activity, checkout activity, and purchases
  • Create or match advertising audiences
  • Personalize content or advertising where permitted
  • Improve our products and Services

Subject to your consent where required by applicable law, we use or may use the following analytics and advertising technologies:

  • Google Analytics 4, provided by Google LLC and its affiliates
  • Meta Pixel and, where enabled, the Meta Conversions API, provided by Meta Platforms, Inc. and its affiliates
  • TikTok Pixel and, where enabled, the TikTok Events API, provided by TikTok and its affiliates
  • Pinterest Tag and, where enabled, the Pinterest Conversions API, provided by Pinterest, Inc. and its affiliates

Google Analytics 4

We use Google Analytics 4, which we refer to as “GA4,” to understand how visitors find and interact with Joyarti, evaluate website performance, identify technical or usability issues, and measure shopping and conversion activity.

GA4 may collect or derive information such as:

  • Browser and device information
  • Operating system and screen information
  • Cookie, device, client, and session identifiers
  • Approximate geographic information
  • Referring websites, advertising sources, and campaign information
  • Pages and products viewed
  • Searches, clicks, scrolling, and other interactions
  • Session duration and engagement information
  • Shopping cart, checkout, and purchase events
  • Order value, currency, and related transaction information

GA4 may use first-party cookies, including the _ga cookie, to distinguish users and sessions.

Google may process IP addresses for purposes such as security, traffic routing, and deriving approximate geographic information.

Where enabled, we may use Google Analytics Advertising Features, Google Signals, advertising personalization, remarketing, audience-sharing features, demographic or interest reporting, or integrations between GA4 and Google advertising services.

These features may allow Joyarti and Google to use cookies, advertising identifiers, audience information, or other signals for advertising measurement, attribution, audience creation, remarketing, reporting, or advertising personalization.

We will not activate non-essential Google Analytics or Google advertising features in regions where prior consent is required unless the required consent has been obtained.

The use of GA4 solely for analytics and website measurement may be treated differently under applicable privacy laws from the use of Google advertising, audience, remarketing, or personalization features.

Meta Advertising Technologies

We use the Meta Pixel and may use the Meta Conversions API to:

  • Measure website activity
  • Attribute visits, cart activity, checkout activity, and purchases to advertising
  • Evaluate campaign performance
  • Create or match advertising audiences
  • Optimize advertising campaigns
  • Deliver or improve advertisements on Facebook, Instagram, and other Meta services

Depending on our Meta data-sharing settings, Meta may receive information such as:

  • IP address
  • Browser and device information
  • Operating system
  • Cookie or advertising identifiers
  • Referral and campaign information
  • Pages and products viewed
  • Searches and clicks
  • Shopping cart activity
  • Checkout activity
  • Purchase events
  • Order value and currency
  • Event timestamps

Where customer-matching or enhanced data-sharing features are enabled, Meta may also receive information such as:

  • Name
  • Email address
  • Phone number
  • Postal code
  • General location
  • Customer or external identifiers

Certain information may be formatted or hashed before transmission.

TikTok Advertising Technologies

We use the TikTok Pixel and may use the TikTok Events API to:

  • Measure website traffic
  • Understand actions taken after visitors view or interact with TikTok advertising
  • Attribute website visits and conversions
  • Measure campaign performance
  • Optimize advertising campaigns
  • Create or match advertising audiences
  • Deliver or improve advertisements on TikTok

Depending on our configuration, TikTok may receive information such as:

  • Advertising and website event information
  • Event timestamps
  • IP address
  • Browser, device, operating system, and User Agent information
  • Cookie and advertising identifiers
  • Referral and campaign information
  • Page URLs
  • Page metadata and structured page information
  • Button clicks and other website interactions
  • Products and pages viewed
  • Searches and shopping cart activity
  • Checkout and purchase events
  • Order value and currency

Where TikTok Advanced Matching or related customer-matching features are enabled, TikTok may also receive customer identifiers such as:

  • Name
  • Email address
  • Phone number
  • Postal code
  • Customer identifier
  • External identifier

Certain identifiers may be hashed or otherwise formatted before transmission.

Pinterest Advertising Technologies

We use the Pinterest Tag and may use the Pinterest Conversions API to:

  • Measure actions taken on Joyarti after visitors view or interact with Pinterest advertising
  • Track and optimize conversions
  • Measure campaign performance
  • Create or match advertising audiences
  • Improve advertising delivery
  • Deliver or personalize advertisements on Pinterest

Depending on our configuration, Pinterest may receive information such as:

  • Browser and device information
  • Operating system information
  • Cookie, device, or advertising identifiers
  • Referral and campaign information
  • Pages and products viewed
  • Searches and clicks
  • Shopping cart activity
  • Checkout and purchase events
  • Order value and currency
  • Event timestamps

Where Pinterest matching, enhanced-matching, or related customer-matching features are enabled, Pinterest may also receive customer identifiers such as:

  • Email address
  • Customer identifier
  • External identifier
  • Other permitted matching information

Certain identifiers may be hashed or otherwise formatted before transmission.

Customer Matching and Hashed Identifiers

Where enabled, Meta, TikTok, or Pinterest may receive customer identifiers for:

  • Conversion measurement
  • Attribution
  • Customer or audience matching
  • Campaign optimization
  • Advertising delivery

These identifiers may include email address, phone number, name, postal code, general location, customer identifier, or external identifier, depending on the platform and our settings.

Some identifiers may be transformed through a hashing process before transmission.

Hashing does not necessarily make information anonymous under applicable privacy laws, and we treat such information as Personal Information where required by law.

Information We Do Not Intentionally Send

We do not intentionally configure Google Analytics, Meta, TikTok, Pinterest, or other analytics or advertising technologies to collect or receive:

  • Private uploaded photos or reference images
  • Text prompts or private creative instructions
  • Generated artworks or private product previews
  • Custom designs or 3D model-related files
  • Gift messages
  • Full payment card information
  • Passwords or account credentials
  • The contents of private customer support communications

We take reasonable steps to exclude this information from:

  • Page URLs and URL parameters
  • Page titles
  • Event names
  • Event parameters
  • Page metadata
  • Structured data
  • Customer lists
  • Matching data
  • Advertising audience files

How These Providers Use Information

Google, Meta, TikTok, and Pinterest process information they receive in accordance with their own privacy policies, business product terms, agreements, and user settings.

They may associate information received from Joyarti with information collected through their own services, accounts, devices, advertising networks, or other businesses that use their technologies, where permitted by applicable law.

Your Cookie, Analytics, and Advertising Choices

Where required by applicable law, non-essential analytics, advertising, audience-matching, and personalization technologies will not be activated unless you provide consent.

You may manage or withdraw consent through the Cookie Preferences tool available on our website.

Depending on where you live, you may also have the right to opt out of:

  • Targeted advertising
  • Cross-context behavioral advertising
  • The sale of Personal Information
  • The sharing of Personal Information

You may exercise these rights through our “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” page, where available.

Where required by applicable law, we will recognize applicable opt-out preference signals, such as Global Privacy Control.

You may also manage certain advertising or personalization choices through your Google, Facebook, Instagram, TikTok, or Pinterest account settings.

Google also provides a Google Analytics opt-out browser add-on for supported browsers.

Browser settings may allow you to block or delete certain cookies. Blocking cookies may affect website functionality and may not prevent server-side processing where that processing is legally permitted.

Opting out of targeted advertising does not necessarily stop all advertising. You may continue to see advertisements that are not based on cross-site or cross-context activity.

Other than legally required preference signals, we may not respond to all “Do Not Track” signals sent by browsers or devices.

10. Marketing Communications

We may send you promotional emails or other marketing communications where permitted by law.
You can opt out of promotional emails by using the unsubscribe link in our emails.
If you opt out of marketing messages, we may still send non-promotional messages about your orders, account, support requests, or policy updates.

11. U.S. State Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have rights under U.S. state privacy laws.

These rights may include the right to:

  • Confirm whether we process your Personal Information
  • Request access to or obtain a copy of Personal Information we maintain about you
  • Request correction of inaccurate Personal Information
  • Request deletion of Personal Information
  • Receive certain Personal Information in a portable and, where technically feasible, readily usable format
  • Opt out of targeted advertising
  • Opt out of the sale of Personal Information
  • Opt out of the sharing of Personal Information for cross-context behavioral advertising
  • Opt out of certain profiling that produces legal or similarly significant effects, where applicable
  • Limit certain uses or disclosures of Sensitive Personal Information, where applicable
  • Withdraw consent where processing is based on consent
  • Appeal a decision relating to a privacy request, where applicable
  • Not be discriminated against for exercising applicable privacy rights

These rights are not absolute and may not apply in every circumstance.

We may retain or continue processing certain information where permitted or required by law, including to:

  • Complete transactions
  • Provide requested Services
  • Fulfill orders
  • Maintain security
  • Prevent fraud or misuse
  • Comply with legal, tax, accounting, or regulatory obligations
  • Resolve disputes
  • Exercise or defend legal rights

Targeted Advertising, Sale, and Sharing

Joyarti uses analytics and advertising technologies provided by Google, Meta, TikTok, and Pinterest.

These technologies may be used to:

  • Measure website activity and advertising performance
  • Attribute website visits, cart activity, checkout activity, and purchases to advertising campaigns
  • Understand referrals and customer interactions
  • Create or match advertising audiences
  • Optimize advertising campaigns
  • Deliver or improve relevant advertising

Depending on the technology, configuration, and applicable law, disclosures through the following technologies may be considered targeted advertising, a “sale,” or “sharing” of Personal Information, even when no money is exchanged:

  • Meta Pixel and Meta Conversions API
  • TikTok Pixel and TikTok Events API
  • Pinterest Tag and Pinterest Conversions API
  • Google Analytics Advertising Features, Google Signals, advertising personalization, remarketing, audience-sharing features, or linked Google advertising services, where enabled

The use of Google Analytics 4 solely for analytics and website measurement may be treated differently from the use of Google advertising, audience, remarketing, or personalization features under applicable law.

How to Exercise Your Rights

You may submit a privacy request by contacting us at:

support@joyarti.com

Where available, you may also exercise advertising and data-sharing choices through:

  • Our Cookie Preferences tool
  • Our “Your Privacy Choices” page
  • Our “Do Not Sell or Share My Personal Information” page
  • An applicable browser-based opt-out preference signal, such as Global Privacy Control

When we receive a legally recognized opt-out preference signal, we will process it as required by applicable law.

The signal may apply only to the browser or device from which it is sent unless applicable law requires, or our systems permit, the preference to be associated with your account.

You may also manage certain advertising and personalization choices through your Google, Facebook, Instagram, TikTok, or Pinterest account settings.

Opting out of targeted advertising, sale, or sharing does not necessarily stop all advertising. You may continue to see advertisements that are not based on cross-site or cross-context activity.

Verification

We may need to verify your identity before processing certain requests.

The information required for verification will depend on the nature of the request and the sensitivity of the Personal Information involved.

We will use information provided for verification only to:

  • Verify and process the request
  • Maintain legally required records
  • Maintain security
  • Prevent fraud or unauthorized requests

We may deny or limit a request where permitted by law, including when:

  • We cannot reasonably verify your identity or authority
  • The request conflicts with applicable law
  • An applicable exception applies
  • Fulfilling the request would adversely affect another person’s rights

Authorized Agents

Where permitted by applicable law, you may authorize another person or organization to submit a privacy request on your behalf.

We may require:

  • Proof that the authorized agent has permission to act for you
  • Verification of your identity directly with us
  • Confirmation that you authorized the request

An authorized agent may also submit an opt-out request through an available privacy-choice mechanism where permitted by law.

Appeals

If we deny a request and applicable law gives you the right to appeal, you may appeal the decision by replying to our response or contacting us at:

support@joyarti.com

Please use the subject line:

Privacy Request Appeal

We will review and respond to the appeal within the period required by applicable law.

Children and Teenagers

We do not knowingly sell or share for cross-context behavioral advertising the Personal Information of consumers under 16 years of age.

We do not knowingly process the Personal Information of children for targeted advertising where prohibited by applicable law.

Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Subject to permitted exceptions, we will not:

  • Deny goods or Services
  • Charge a different price or rate
  • Provide a different level or quality of goods or Services
  • Retaliate against you

solely because you exercised an applicable privacy right.

12. Notice to California Residents

This section supplements the other provisions of this Privacy Policy and applies to California residents.

The terms “Personal Information,” “Sensitive Personal Information,” “sale,” “share,” and “cross-context behavioral advertising” have the meanings given to them under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, which we collectively refer to as the “CCPA.”

California Privacy Rights

Subject to applicable exceptions, California residents may have the right to:

  • Know the categories of Personal Information we have collected about them
  • Know the categories of sources from which Personal Information was collected
  • Know the business or commercial purposes for collecting, using, selling, or sharing Personal Information
  • Know the categories of third parties to which we disclose, sell, or share Personal Information
  • Request access to specific pieces of Personal Information
  • Request correction of inaccurate Personal Information
  • Request deletion of Personal Information
  • Opt out of the sale or sharing of Personal Information
  • Limit certain uses and disclosures of Sensitive Personal Information, where applicable
  • Receive information about financial incentives, where applicable
  • Not be discriminated against for exercising CCPA rights

Categories of Personal Information Collected

During the preceding 12 months, we may have collected the following categories of Personal Information, depending on how you interacted with Joyarti.

Identifiers

Examples include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Billing and shipping information
  • IP address
  • Account identifier
  • Customer identifier
  • Cookie identifier
  • Device identifier
  • Advertising identifier
  • External identifier

Personal Information Described in California Civil Code Section 1798.80

Examples may include:

  • Name
  • Address
  • Telephone number
  • Payment and transaction information
  • Other information provided in connection with an order or customer support request

We do not directly store complete payment card numbers.

Commercial Information

Examples include:

  • Products viewed or purchased
  • Searches
  • Shopping cart activity
  • Checkout activity
  • Purchase history
  • Transaction information
  • Order value
  • Currency
  • Returns, refunds, and customer support history
  • Product, style, gift, and customization preferences

Internet or Other Electronic Network Activity

Examples include:

  • Pages and products viewed
  • Searches
  • Clicks and button interactions
  • Browsing and session activity
  • Referral and advertising source
  • Browser information
  • Device information
  • Operating-system information
  • Cookie and advertising identifiers
  • Shopping cart, checkout, and purchase events
  • Interactions with Joyarti advertisements

Approximate Geolocation Information

Examples include approximate location derived from:

  • An IP address
  • Device information
  • Browser settings
  • A shipping or billing address

Audio, Electronic, Visual, or Similar Information

Examples include:

  • Photos, images, and reference files you upload
  • Generated artworks and product previews
  • Product mockups
  • 3D model-related outputs
  • Reviews or other content you submit
  • Customer support communications

Inferences

Examples include inferences about:

  • Product interests
  • Style preferences
  • Shopping preferences
  • Gift preferences
  • Likely advertising interests
  • Campaign engagement

Sensitive Personal Information

Depending on how you use Joyarti, Sensitive Personal Information may include:

  • Account login credentials
  • Payment-account information processed by payment providers
  • Information you voluntarily include in an uploaded file, prompt, gift message, or customer support communication

Joyarti does not request that you include highly sensitive or confidential information in photos, prompts, gift messages, or customer support communications.

Sources of Personal Information

We may collect Personal Information from:

  • You directly
  • Your browser or device
  • Shopify and other commerce providers
  • Payment processors and fraud prevention providers
  • Production, fulfillment, packaging, and shipping partners
  • Technology and AI-assisted processing providers
  • Analytics, advertising, attribution, and social media partners
  • Customer support, email, communication, survey, and marketing providers
  • Business partners, where permitted by law
  • Government authorities or publicly available sources, where permitted by law

Business and Commercial Purposes

We collect, use, and disclose Personal Information for the purposes described in this Privacy Policy, including to:

  • Provide and operate the Services
  • Generate artwork, previews, mockups, recommendations, and custom products
  • Process payments and fulfill orders
  • Maintain accounts and saved designs
  • Provide customer support
  • Maintain security and prevent fraud
  • Analyze website performance and customer interactions
  • Measure and attribute advertising
  • Create or match advertising audiences, where permitted
  • Optimize advertising campaigns
  • Deliver or improve advertising, where permitted
  • Comply with legal obligations
  • Protect Joyarti, our customers, and others

Categories of Recipients

We may disclose Personal Information to the categories of recipients described in Section 7, including:

  • Commerce and payment providers
  • Production, fulfillment, packaging, and shipping partners
  • Hosting, technology, storage, and AI-assisted processing providers
  • Customer support and communications providers
  • Analytics, attribution, advertising, and social media partners
  • Professional advisors
  • Government authorities and legal recipients
  • Parties involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction

Sale or Sharing of Personal Information

Joyarti does not sell Personal Information in exchange for money.

Joyarti uses analytics and advertising technologies provided by Meta, TikTok, Pinterest, and Google.

Through these technologies, we may disclose identifiers, commercial information, internet or other electronic network activity, approximate geolocation information, and related inferences for:

  • Advertising measurement
  • Attribution
  • Customer or audience matching
  • Audience creation
  • Campaign optimization
  • Cross-context behavioral advertising
  • Advertising delivery and personalization

The relevant technologies may include:

  • Meta Pixel and, where enabled, Meta Conversions API
  • TikTok Pixel and, where enabled, TikTok Events API
  • Pinterest Tag and, where enabled, Pinterest Conversions API
  • Google Analytics Advertising Features, Google Signals, advertising personalization, remarketing, audience-sharing features, or linked Google advertising services, where enabled

Under California law, some of these disclosures may be considered a “sale” or “sharing” of Personal Information for cross-context behavioral advertising, even when no money is exchanged.

During the preceding 12 months, the categories of Personal Information that we may have sold or shared for these purposes include:

  • Identifiers, such as IP address, cookie identifiers, device identifiers, advertising identifiers, email address, phone number, name, postal code, general location, customer identifier, or external identifier
  • Commercial information, such as products viewed, searches, cart activity, checkout activity, purchase events, order value, and currency
  • Internet or other electronic network activity, such as pages viewed, clicks, browser information, device information, referral information, advertising interactions, and interactions with Joyarti
  • Approximate geolocation information
  • Inferences relating to product interests, shopping preferences, likely advertising interests, and campaign engagement

The categories of third parties to which Personal Information may be sold or shared include:

  • Meta Platforms, Inc. and its affiliates
  • TikTok and its affiliates
  • Pinterest, Inc. and its affiliates
  • Google LLC and its affiliates, where advertising, audience, remarketing, personalization, or linked advertising features are enabled
  • Other advertising, analytics, attribution, or social media partners used by Joyarti

Private Creative Content

We do not intentionally sell or share the following information for cross-context behavioral advertising:

  • Private uploaded photos or reference images
  • Text prompts or private creative instructions
  • Generated artworks or private product previews
  • Custom designs or 3D model-related files
  • Gift messages
  • Full payment card information
  • Passwords or account credentials
  • The contents of private customer support communications

We take reasonable steps to prevent this information from being included in advertising event parameters, URLs, page metadata, structured data, customer lists, audience files, or matching data.

Personal Information of Consumers Under 16

We do not knowingly sell or share the Personal Information of consumers under 16 years of age.

If we learn that we have sold or shared the Personal Information of a consumer under 16 without the authorization required by law, we will take reasonable steps to stop the applicable processing and address the information as required by law.

Sensitive Personal Information

We use and disclose Sensitive Personal Information only for purposes reasonably necessary and proportionate to:

  • Provide requested products and Services
  • Process payments
  • Maintain accounts and security
  • Prevent fraud or misuse
  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Exercise or defend legal claims

We do not use or disclose Sensitive Personal Information for purposes that require a right to limit under the CCPA unless we provide the required notice and a method for exercising that right.

Retention

We retain Personal Information as described in Section 13 of this Privacy Policy.

Retention periods vary depending on:

  • The type of information
  • The purpose for which it was collected
  • Legal and accounting requirements
  • Security and fraud-prevention needs
  • Order and fulfillment requirements
  • Customer support requirements
  • Applicable limitation periods

We do not retain Personal Information for longer than reasonably necessary for the disclosed purposes, subject to applicable legal and operational requirements.

How to Exercise California Privacy Rights

California residents may submit a request by contacting us at:

support@joyarti.com

To opt out of the sale or sharing of Personal Information, you may also use:

  • Our “Your Privacy Choices” page
  • Our “Do Not Sell or Share My Personal Information” page
  • Our Cookie Preferences tool
  • A legally recognized opt-out preference signal, such as Global Privacy Control

Where required by law, we will treat a recognized opt-out preference signal as a valid request to opt out of sale or sharing for the browser or device from which the signal is sent.

Where our systems permit and applicable law requires, we may associate the preference with your account.

Opting out does not necessarily stop all advertising. You may continue to see advertisements that are not based on cross-site or cross-context activity.

Verification of Requests

We may need to verify your identity before processing a request to know, access, correct, or delete Personal Information.

Verification may require us to compare information you provide with information already maintained by Joyarti.

We will use information provided for verification only to:

  • Verify and process the request
  • Maintain legally required records
  • Maintain security
  • Prevent fraud or unauthorized requests

We will not require you to create an account solely to submit a privacy request.

We may deny or limit a request where permitted by law, including when:

  • We cannot reasonably verify your identity or authority
  • An applicable legal exception applies
  • Fulfilling the request would conflict with another person’s rights
  • The information must be retained for security, fraud prevention, legal, tax, accounting, transactional, customer support, or dispute-resolution purposes

Authorized Agents

You may designate an authorized agent to submit a California privacy request on your behalf.

We may require:

  • Written and signed permission authorizing the agent to act for you
  • Evidence that the agent is registered where registration is required
  • Verification of your identity directly with us
  • Direct confirmation that you authorized the request

These requirements may not apply where the authorized agent has a valid power of attorney under applicable California law.

Non-Discrimination

We will not unlawfully discriminate against you for exercising your CCPA rights.

Subject to permitted exceptions, we will not:

  • Deny goods or Services
  • Charge different prices or rates
  • Provide a different level or quality of goods or Services
  • Suggest that you will receive a different price, rate, level, or quality of goods or Services

solely because you exercised a CCPA right.

Financial Incentives

Joyarti does not currently provide a financial incentive or price difference in exchange for the collection, sale, or sharing of Personal Information.

If we introduce a program that constitutes a financial incentive under California law, we will provide a separate notice explaining:

  • The material terms of the program
  • The categories of Personal Information involved
  • The value of the Personal Information
  • How to opt in
  • How to withdraw from the program

Contact

For questions about this California notice or to exercise a California privacy right, contact:

Email: support@joyarti.com

Mailing Address:
11740 San Vicente Blvd #109-384
Los Angeles, CA 90049

13. Retention of Your Information

We keep personal information for as long as needed to provide the services, maintain your account, fulfill orders, preserve saved designs, support customer service, comply with legal obligations, resolve disputes, and enforce our policies.
Uploaded photos, prompts, generated previews, mockups, and custom design files may be retained for as long as needed to provide the Services, fulfill orders, preserve saved designs when available, support customer service, maintain production records, detect fraud or misuse, comply with legal obligations, resolve disputes, and enforce our policies.
If you delete content or close your account, we will take reasonable steps to delete or de-identify content that is no longer needed, subject to legal, security, backup, fraud prevention, production, tax, accounting, dispute resolution, and customer support requirements.
For orders already in production or already fulfilled, we may need to retain certain records, production files, order details, and support records for a limited period to complete fulfillment, handle defects or remakes, comply with law, and resolve disputes.

14. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:
  • The right to access or know what personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of personal information
  • The right to receive a copy of certain personal information
  • The right to opt out of certain targeted advertising, sale, or sharing of personal information, where applicable
  • The right to appeal a privacy decision, where applicable
These rights are not absolute and may apply only in certain circumstances.
We may need to verify your identity before processing a request.
You may also use an authorized agent to submit a request where permitted by law. We may require proof that the agent is authorized to act on your behalf.
To make a privacy request, contact us at support@joyarti.com.

15. Security

We use reasonable safeguards to help protect personal information.
However, no online service, transmission, or storage system is completely secure.
Please avoid sending sensitive or confidential information through unsecured channels.

16. Third-Party Websites, Platforms, and Services

Joyarti may include links to or integrations with third-party websites, platforms, applications, or services.

Joyarti may also interact with third-party services such as:

  • Shopify
  • Google
  • Meta
  • TikTok
  • Pinterest
  • Payment processors
  • Fraud prevention providers
  • Production and fulfillment providers
  • Packaging and shipping providers
  • Technology and AI-assisted processing providers
  • Customer support and communication providers
  • Analytics, advertising, attribution, and social media platforms

Third parties may collect or process Personal Information under their own privacy policies, terms, business product agreements, and user settings.

For example:

  • Google may process information through Google Analytics 4 and, where enabled, Google advertising or audience features
  • Meta may process information through Meta Pixel, the Meta Conversions API, Facebook, Instagram, and related advertising services
  • TikTok may process information through TikTok Pixel, the TikTok Events API, TikTok advertisements, and related business services
  • Pinterest may process information through Pinterest Tag, the Pinterest Conversions API, Pinterest advertisements, and related business services

We do not control the privacy, security, retention, or data-processing practices of third parties when they act independently from Joyarti.

We are not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

You should review the privacy policies, terms, and privacy settings of any third-party services you use.

Where required by applicable law, we will obtain consent or provide an opportunity to exercise applicable privacy choices before activating non-essential third-party analytics, advertising, audience-matching, or personalization technologies.

17. International Transfers

We may transfer, store, and process personal information in countries other than where you live, including where our service providers, technology partners, and fulfillment partners operate.
Where required, we use appropriate legal safeguards for international transfers.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
When we update this Privacy Policy, we will update the “Last updated” date and provide notice where required by law.

19. Contact Us

If you have questions about this Privacy Policy or would like to exercise privacy rights available to you, contact us at:
Email: support@joyarti.com
Mailing Address: 11740 San Vicente Blvd #109-384, Los Angeles, CA 90049